CONTENTS BUSINESS .........................................2 COMPUTER .....................................12 FOOD SERVICE ...............................14 SAFETY ...........................................15 TRADES ..........................................17 TO BUSINESS & INDUSTRY SERVICES (BIS) AT WESTERN TECHNICAL COLLEGE The BIS team is honored to serve as the link between the region’s employers and Western Technical College. Through this work, our team has developed a deep understanding of what educational opportunities are needed to keep the region’s incumbent workforce ready to serve in an everchanging employment landscape. Here in BIS, we pride ourselves on providing training solutions that are adaptable, resourceful, and affordable. When you or your employees need to learn a new technology, obtain an industry certification, or simply brush up on existing skills, our experts are here to help and will meet you where you are at in your educational journey. On behalf of BIS, I thank you for reviewing this catalog and encourage all employees at every level of your organization to….keep learning! Best wishes and much success, Angie M. Martin Director of Business & Industry Services Western Technical College WELCOMEThere’s a reason why every year companies in the Seven Rivers Region select Western as their partner for delivering training and professional development opportunities for their employees. BIS is committed to providing training solutions that meet employer needs by focusing on employee productivity, quality, and first choice service. Western Technical College BIS makes it our mission to bring the region training solutions focused on relevant topics, presented by industry experts, in a format that fits the needs of your business. By selecting BIS as your training provider, you work with us to customize content that meets the goals of your organization. Delivered at a Western campus location or on-site at your company, day or night, Western BIS has the solutions your company needs. • CUSTOMIZED TRAINING AND SERVICE • WORKPLACE ASSESSMENTS AND EVALUATIONS • BUSINESS OPERATIONS AND PLANNING • PROFESSIONAL DEVELOPMENT • EMPLOYER RESOURCES CUSTOMIZED SERVICES By utilizing Western’s broad portfolio of industry experts, BIS will work with your business to develop a customized training program that will bring high-impact training to your site on your schedule. We help businesses, large and small, with employees who need to brush up on basic skills or those with skilled workers who are ready to take it to the next level. It’s our job to empower your employees with new skills they can apply immediately to make your business better. • Industrial Automation • Essential Workplace Skills • Computer Skills • Mechanical Design • Industrial and Technical • Welding • Marketing and Sales • Healthcare and EMS • Safety Training • Lean • Leadership and Supervision • Plus Many More! “ If you are an organization that is going to invest in training, Western BIS is a wonderful organization. They develop programs that are affordable, great, and drive bottom line results.” ~ Pete Johnson, President Duratech Industries 1 For more information, please visit westerntc.edu/bis or call 608.785.9232.Lean Office Did you know that administrative functions account for 60-80% of the cost of meeting customer demand? Organizations often ignore the waste and delays built into administrative processes. Administrative inefficiencies can be more difficult to see; however, companies have reported reductions in order processing time by 30% after implementing Lean Office tools. Increase customer satisfaction without adding personnel. This interactive session will assist you in prioritizing what processes to tackle and identifying and eliminating waste in administrative processes. 9/28 | Day: W | Time: 9:00 AM - 12:00 PM Location: Viroqua Fee: $99.00 | Instructor: Glawe Notes: Materials provided in class 10/19 | Day: W | Time: 9:00 AM - 12:00 PM Location: Black River Falls Fee: $99.00 | Instructor: Glawe Notes: Materials provided in class 12/08 | Day: TH | Time: 9:00 AM - 12:00 PM Location: Tomah Fee: $99.00 | Instructor: Glawe Notes: Materials provided in class Spanish in the Workplace Spanish in the Workplace is a beginning Spanish conversation course. This course will provide vocabulary words and phrases and build confidence to have an effortless conversation. 10/18 - 11/01 | Day: T, TH Time: 6:00 - 8:00 PM | Location: Independence Fee: $149.00 | Instructor: Helwig Notes: Materials provided in class BUSINESS ON-SITE AND CUSTOMIZED TRAINING222 Register for classes at westerntc.edu/bis Professional Development Courses, Seminars and Workshops | Fall 2022STEP 1: Select your coach from a pool of over a dozen knowledgeable experts all prepared to lead you through this six-session project management journey STEP 2: Schedule a one-on-one session with your coach to share your professional goals and learning style. Popular tracks for Project Management Certificate Training can include: • Project Management Professional (PMP) Exam Track • Project Management Fundamentals and Building Your Project Portfolio • Multiple special areas of interest including: Project Management Office (PMO), Rescuing a Problem Project, and Agile Project Management Methodology • Mix and Match Tracks to Meet Your Needs! STEP 3: Your coach will design a fully customized certificate training program complete with 56 hours of project management learning activities designed to be in-sync with your professional goals and learning style! Introducing Western’s innovative, flexible, and fully customized approach to project management training! Want more information? Contact BIS at 608.785.9232 or bis@westerntc.edu Payment is due at registration (PayPal, credit card, check, or PO). Call or email for alternate payment options. This is an ongoing, instructor led program. Upon registration you will select start dates and schedule. Cancellation and refund policies apply, see website for details. 3 For more information, please visit westerntc.edu/bis or call 608.785.9232.Western Technical College Business & Industry Services is proud to host the Emerging Leaders development program. The lessons taught in these three hour training modules will teach new and underdeveloped leaders how to foster the levels of employee engagement needed to reduce employee turnover, prevent attrition, and improve your workforce in an everchanging employment landscape. $595.00 per person September-October 2022, La Crosse Campus & Tomah RLC Participants will learn skills in the following topics: • Communication in Today’s Work Environment • Managing Projects & Processes • Embracing Teamwork • Emotional Intelligence • Conflict Resolution • Cultivating Culture Matching an employee’s strengths and skills with the right professional opportunities is a powerful plan for success in any organization. Western Technical College BIS couples competency-based workplace assessments, performed by industry experts, with an intensive needs analysis process. This strategic approach to assessments maintains focus on increasing productivity and profitability by matching employees’ strengths with employment objectives. WORKPLACE ASSESSMENTS & EVALUATIONS • Needs Analysis • Machine Maintenance • Welding • Workplace Strengths • Pre-Employment • Customized Assessments and Testing “ Utilizing BIS to conduct pre-employment mechanical aptitude assessments has given City Brewing Company a validated tool to better gauge the potential success of our candidates.” – Monica Redmond, Human Resources Manager - City Brewing Company ON-SITE AND CUSTOMIZED TRAINING4 Register for classes at westerntc.edu/bis Professional Development Courses, Seminars and Workshops | Fall 20225 For more information, please visit westerntc.edu/bis or call 608.785.9232. Are you ready to explore a new interest, but think you don't have time to come to class? Think again! Ed2go brings more than 300 non-degree, online classes right to you in the comfort of your home or office. Courses are taught by qualified instructors who are experienced in their subject area and want to help you learn. Participants will receive a letter of completion if they choose to take an optional final exam. • Accounting and Finance • Business • Communications • Computers • Design and Composition • Healthcare • Technology • Teaching We’ve partnered with Learning Resources Network (LERN) to provide the UGotClass series of online courses and certicates. Learn and collaborate with experts in their elds right from your home or o ce! All courses are available for CEUs, and some courses are even available for graduate and undergraduate credit! Find a program to t your needs today. • Accounting and Finance • Data Analysis • Sales • Business Writing • Web Design • Digital Marketing • Mobile Marketing CERTIFICATE PROGRAMS ARE AVAILABLE IN: AND MANY MORE!In this three part course, participants will gain a better understanding of what the Strengthsfinder assessment is and how to review their individual Strengths report. You will identify what it is that you do best. You will make your signature Strengths your own while learning to create partnerships and build strong teams. Learning Objectives: • What Strengths-based development is • Review and understand the Clifton Strengths Report • Start to recognize the unique talents of yourself and others • What is a weakness — How Strengths can help or hinder you? • Understand the four domains of Strengths • The power and edge of teams and partnerships • Identify your values and how your Strengths play a role in living by them • Applying your Strengths to meet your personal and/or professional goals and improve your interactions with and understanding of others • How Strengths support your leadership development *Three (3) sessions range from 30-90 minutes in length Location: Online/On Demand/Virtual Fee: $99.00 | Instructor: Wallace Notes: For information about the Strengthsfinder Digital Discovery Series or to register, please email BIS@ westerntc.edu or call (608) 785-9232. STRENGTHSFINDER DIGITAL DISCOVERY SERIES: NAME IT, AIM IT, CLAIM IT ON-SITE AND CUSTOMIZED TRAINING6 Register for classes at westerntc.edu/bis Professional Development Courses, Seminars and Workshops | Fall 2022Using Your Personal Strengths for Career Development What am I great at? How do I pinpoint what I do best? How do I use my natural talents to be more successful? The search for both meaning and success starts with these three questions. The CliftonStrengths Discovery Course will help participants answer these crucial questions. This course incorporates findings from Gallup’s extensive, ongoing research into how people can become highly effective and efficient by intentionally applying their talents and strengths. This discovery session will take participants on a journey that begins with an awareness of their own unique blend of talents. Participants will learn how to take ownership of their personal talents and strengths and to appreciate their individuality and the valuable contributions they offer. This knowledge will then help them focus on specific goals to achieve greater personal and professional success. Before attending this course, participants must complete the CliftonStrengths assessment to identify their most dominant talent themes. Before attending this course, participants must complete Strengthsfinder Digital Discovery Series and the CliftonStrengths assessment (both included in course fee). 10/13 | Day: TH | Time: 8:00 AM - 12:00 PM Location: La Crosse Fee: $129.00 | Instructor: Granum Notes: Cost includes Top 5 CliftonStrengths assessment. Call for access code once registration is processed. Complete and print your assessment and bring it to class. CliftonStrengths for Managers Great managers make or break a workplace. And while the most successful managers do have a few things in common, their specific strengths are as varied as their fingerprints. This interactive session will utilize Gallup’s newest assessment, the CliftonStrengths for Managers report, which helps individuals see how their unique talents can make them, their teams, and their organizations more successful. Get your top 10 themes, personalized reports, manager-specific insights, and more. Before attending this course, participants must complete Strengthsfinder Digital Discovery Series and the CliftonStrengths assessment (both included in course fee). 12/15 | Day: TH | Time: 8:00 AM - 12:00 PM Location: La Crosse Fee: $159.00 | Instructor: Granum Notes: Cost includes CliftonStrengths for Managers report. Call for access code once registration is processed. Complete and print your assessment and bring it to class. In this webinar, participants will learn the basics of project management, including the theory and core methodology needed to manage projects or participate on project teams. Location: On Demand Fee: Free Notes: Click here to watch video 7 For more information, please visit westerntc.edu/bis or call 608.785.9232.Next >